Política de Privacidad

Mejorika collects and uses Personal Data to provide you with the Mejorika platform (the "Services") — an AI-powered system for generating professional product photos and videos for e-commerce and marketplaces.

This Privacy Policy applies to all users of the Services, including API access, regardless of plan. This Privacy Policy also applies to mejorika.com (the "Website") and any other interactions you might have with Mejorika, such as customer service requests.

If you do not accept this Privacy Policy, please refrain from using the Services, Website, or any part of Mejorika's operations.

1. Information Mejorika Collects

Log Data

When you visit Mejorika's website, servers automatically log standard browser data (IP address, browser type/version, pages visited, timestamps, and related diagnostics).

Device Data

Mejorika collects device information when you access the Services or Website, subject to your browser or device settings.

Personal Information

You may provide your name, email address, and payment information when registering an account or making purchases.

User Content

Product images you upload for AI generation, generated output images and videos, generation preferences and settings.

We collect Personal Data in three ways:

• Directly from you when you fill out forms, register an account, or contact us
• Automatically, via cookies and similar technologies (see Cookie Policy)
• From payment processors when you purchase Sparks

2. Mejorika's Role as Data Processor and Controller

Mejorika acts as a data controller for:

• Website usage (mejorika.com)
• Support and sales interactions
• Account creation and administration
• Product analytics and feature optimization
• Marketing communications (if consented)

For uploaded product images and generated content, Mejorika processes this data to provide the Services as instructed by you.

Privacy inquiries: privacy@mejorika.com

3. Legal Bases for Processing

Mejorika processes Personal Data only when a legal basis applies:

When Mejorika relies on legitimate interests, it always balances them against the user's rights and expectations. You may object to such processing at any time (see Your Rights).

4. Use of Personal Data

Mejorika uses Personal Data to:

• Provide core platform features (AI image and video generation)
• Process payments and manage Sparks balance
• Communicate with users about their account and generations
• Maintain internal records
• Conduct analytics and improve services
• Perform advertising and marketing, only with consent

Use of Data for AI Model Improvement

Mejorika may use anonymized and aggregated data from generations to improve AI model accuracy and feature quality. This data is de-identified and stored separately from user accounts.

Safeguards: No user's data is exposed to others. Models are not fine-tuned to memorize or leak proprietary information.

5. Sharing Data with Third Parties

Mejorika shares Personal Data with third-party service providers:

• AI Providers: For image and video generation (e.g., RunwayML, Stability AI)
• Payment Processing: Stripe for secure payment handling
• Cloud Hosting: For data storage and service delivery
• Analytics: Google Analytics for website usage analysis

All service providers are bound by strict data processing agreements.

6. International Transfers

Mejorika stores data primarily in the European Union. If data is transferred outside this region — for example, to AI service providers in the United States — Mejorika uses legally approved safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

7. Your Rights

As a data subject, you have the following rights under applicable data protection laws:

• Access – You can request a copy of the personal data we hold about you.
• Rectification – You can ask us to correct inaccurate or incomplete data.
• Erasure – You can request that we delete your data, subject to legal limits.
• Restriction – You can ask us to limit how we use your data in certain cases.
• Objection – You can object to our processing if it is based on legitimate interests.
• Portability – You can request your data in a portable format for reuse elsewhere.
• Withdrawal of Consent – If we process data based on your consent, you can withdraw it at any time.

To exercise any of these rights, email us at privacy@mejorika.com. We will respond within 30 days.

8. Data Retention

9. Children's Privacy

Mejorika is not intended for individuals under 16. If Mejorika becomes aware of such data, it will be deleted. Contact privacy@mejorika.com for assistance.

10. Cookies

Mejorika utilises various cookies and related technologies on our Website and in the Services. To learn more about how we use these tools, as well as your options for opting out, please refer to our Cookie Policy.

11. Security Measures

Mejorika applies strong security controls to safeguard user data:

• Encrypts data in transit (HTTPS/TLS) and at rest
• Uses secure authentication with session management
• Implements CSRF protection on all forms
• Conducts regular security reviews
• Maintains incident response procedures

12. Third-Party Links

Mejorika is not responsible for the privacy practices of linked external sites.

13. Changes to This Policy

Mejorika may update this policy. Material changes will be announced via email or platform notification. Continued use of the Services after changes constitutes acceptance.

14. Governing Law

This policy is governed by the laws of Spain. EU/EEA users may contact their local data protection authority.

15. Contact Details

Mejorika

privacy@mejorika.com

16. Version History